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General Terms and Conditions of Use (GTC)

1. Site presentation

This website is published by:

Romane CLÉMENT

Status: Self-employed

SIRET: 99373166000011

Address: 61 chemin du Pont Albertin, 73200 ALBERTVILLE

Email: r.academy.albertville@gmail.com

Access to and use of the site implies full and complete acceptance of these General Terms and Conditions of Use.

2. Purpose of the site

The site allows:

• to consult the services offered by the company;

• to book a tutoring or training session;

• to contact the service provider;

• to access practical information about the services.

3. Access to the site

Access to the site is free.

The user agrees not to disrupt the operation of the site and to provide accurate information when making requests.

4. Intellectual Property

All content (texts, images, logos, etc.) on this site is protected by copyright.

Any unauthorized reproduction or use is prohibited.

5. Responsibility

The site administrator makes every effort to ensure its proper functioning but cannot guarantee:

• the absence of errors;

• the absence of interruptions;

• Total site security.

GENERAL TERMS AND CONDITIONS OF SALE (GTC)

6. Services offered

The self-employed business offers the following services:

• Academic support

• Homework help

• 100% bilingual English courses (children & adults)

• School catch-up sessions

• French as a Foreign Language (FLE) courses

• Creative workshops during school holidays

• Fire safety training for company staff

Levels concerned: preschool and primary school, all subjects taught at school.

Modalities: in small groups or individually (on request), in professional premises.

7. Prices

Prices are not displayed online.

They are communicated individually when contact is made or a reservation is made.

8. Reservation

Reservations can be made:

• directly via the website;

• by email;

• by telephone.

All reservations are only confirmed after validation by the service provider.

9. Payment

Payment must be made in advance.

Accepted payment methods:

• check

• species

• bank card

The service will only be performed after payment has been received.

10. Cancellation and absence

Any cancellation or postponement must be made at least 24 hours in advance, free of charge.

If the notice period is less than 24 hours, the session fee is due and non-refundable.

In the event of cancellation by the service provider, the session will be rescheduled or refunded at the client's discretion.

11. Right of withdrawal

For any booking made remotely, the customer has a legal period of 14 days to exercise their right of withdrawal.

This time limit no longer applies once the session has started, in accordance with Article L221-28 of the Consumer Code.

12. Obligation of means

Romane CLÉMENT is committed to providing serious, professional and tailored services.

However, the services are subject to an obligation of means and not of result (grades, success in an exam, etc.).

13. Consumer mediation

In accordance with Article L612-1 of the Consumer Code, any consumer may have recourse to a mediator free of charge.

No mediator has been appointed yet.

You will be informed as soon as the mediator is officially chosen.

LEGAL NOTICES

Website editor: Romane CLÉMENT

Self-employed — SIRET 99373166000011

Address: 61 chemin du Pont Albertin, 73200 ALBERTVILLE

Email: r.academy.albertville@gmail.com

Website host: WIX

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